Goodman's Jewelers in 220 State Street

Customer Reviews about Goodman's Jewelers:

• ★ ★ ☆ ☆ ☆
  Several months ago, I broke my gold chain and brought it in to Goodman's to be repaired. It was a good experience and they were lovely to work with. However, a few months later (after wearing the chain very little), it broke again in the same spot. I brought it back to Goodman to have it repaired again. Two weeks after picking it up, it has now broken a third time in the same spot and this time the pendant, which is very special to me and is irreplaceable, fell off and is lost. The chain was a sturdy one and there is no reason for this to have happened again. I couldn't be sadder about losing the pendant and there is no reason for it. Despite the good service, they did a poor job repairing the necklace, plain and simple. I will not be going back. What a shame.
  By Catherine Clark, April 10, 2017
• ★ ★ ★ ★ ★
  Excellent customer service while shopping for a watch. Very knowledgeable and patient while being cordial and engaged.
  By Dennis Biedron, March 22, 2017
• ★ ★ ★ ★ ★
  The customer service is above-and-beyond - from beautifully repairing my Grandmother's ring in a fraction of the time because they knew I was nervous about leaving it to staying open late and helping me with an emergency free of charge. Customer for life right here. :)
  By Laura Kahl, October 26, 2016
• ★ ☆ ☆ ☆ ☆
  Sent my three daughters here to look for a birthday ring. The person who helped them told them they could order a ring from a catalog w/o obligation to purchase (as dimensions for the ring were missing and obviously they would look different in person). They spent 20 minutes and found several designs only to have her then check with the store owner who aggressively denied the request. When my daughters asked about custom jewelry (specifically two rings welded together) the person helping them again agreed it could be "easily done" only to check with the store owner a second time- who again agressively denied the request and gave no other options. I do NOT recommend this jeweler. The people who work there do not understand store policy and the owner is a grump.
  By Vicki Russell, October 22, 2016
• ★ ★ ★ ★ ★
  I down on State Street the other day, and decided to stop into Goodman's Jewelers. I was looking to get an engagement ring and was honestly quite clueless! The store was absolutely slam packed, but John (the owner) took the time to help me pick the perfect ring. I really appreciate you taking the time to help, and would highly recommend your store to anyone that wants to make sure they get their bride the perfect engagement ring!!! Thanks again, Kyle
  By Kyle Nickerson, October 05, 2016

Photo gallery of Goodman's Jewelers

About Goodman's Jewelers in Madison